You can register directly on our website by completing the online application form. Once submitted, you will need to verify your identity by uploading the required documents. Upon approval, your account will be activated.
What documents are required to verify my account?
You will need a valid government-issued photo ID (passport or national ID) and a proof of address dated within the last 3 months (utility bill or bank statement).
How long does account verification take?
In most cases, accounts are verified within 24 to 48 business hours once all documents have been successfully submitted.
Can I open more than one account?
This depends on your account type and jurisdiction. Please contact our support team for guidance on multiple account options available to you.
Is there a minimum deposit?
Yes. The minimum deposit amount depends on your chosen account type. Full details are available in your client portal after registration.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and cryptocurrency (USDT on TRC20 network). Additional payment methods may be available depending on your location.
How long do withdrawals take?
Withdrawal requests are processed within one business day. Processing time may vary depending on your payment method. Bank transfers typically take 2-5 business days to reflect in your account.
Are there any fees on deposits or withdrawals?
Mento Markets does not charge any fees on standard deposits and withdrawals. However, your payment provider may apply their own charges.
What markets can I trade at Mento Markets?
You can trade CFDs on Forex, Cryptocurrencies, Indices, Futures, Metals, Commodities, and Stocks — all from a single trading account.
What trading platforms does Mento Markets support?
We support industry-leading trading platforms accessible via desktop, web browser, and mobile. Full platform details are available on our website.
What is leverage?
Leverage allows you to control a larger position with a smaller amount of capital. For example, 1:100 leverage means you can control $100 in the market with $1 of your own money. Leverage amplifies both profits and losses, so use it responsibly.
What is margin?
Margin is the amount of funds required to open and maintain a trading position. It's typically calculated as a percentage of your total position size. For example, with 1% margin requirement, you need $1 to control a $100 position.
What happens if my margin falls below the required level?
If your available margin falls below the required level, you'll receive a margin call notification. If margin continues to decline, your positions may be automatically closed to protect your account from negative balance.
Does Mento Markets have an Introducing Broker (IB) program?
Yes. We offer a competitive IB and affiliate partnership program with attractive commission structures. Contact our partnerships team for full details on how to join.
What are the benefits of becoming an IB partner?
IB partners enjoy: recurring commissions on referred client trading volume, dedicated support team, marketing materials, competitive commission rates, and flexible partnership terms.
How do I apply to become an IB?
Visit the Partners section of our website to apply. Our partnerships team will review your application and contact you within 1-2 business days.
